In case you’ve never opened a hosting account or you have switched companies and the new one deploys an account administration dashboard that you have not seen so far, you may become baffled about how to perform a particular task in your account or on your desktop computer. This is why, some web hosting providers have compiled a knowledge base, which recounts the most popular enquiries and issues pertaining to the specific platform they use, instead of adding only some general details. This kind of knowledge base will allow you to find the required info quickly and effortlessly, so you won’t have to spend time and effort on issues that may require something as simple as clicking on a button or ticking off a check box. In this way, not only can you get stuff done, but you can also get to know a ton of new and interesting details, both about the way you can administer your account and about the way the web hosting service functions in general.

Extensive Online Documentation in Shared Website Hosting

If you’ve purchased your very first shared website hosting account through our company or have migrated your website over to us, you’ll get accustomed to our platform and our in-house created Hepsia Control Panel very quickly due to the fact that we have compiled an exhaustive knowledge base where you can find all the info that you may ever need – both general info in regard to the web hosting service as a whole and more specific info about the different features that you can use and the challenges that you can experience. The articles themselves are available in two locations. The full article archive can be accessed through the Control Panel’s Help section. You can access relevant articles about the different features in every Control Panel section too. You can acquaint yourself with how to do de facto everything, from creating an .htaccess config file to managing an electronic mailing list, and all the articles include comprehensive instructions, so you will never get baffled because of an ambiguous text. Surely, if you chance upon a more specific problem and you do not find anything about it in our knowledge base, you can contact our help desk support team representatives 24-7.

Extensive Online Documentation in Semi-dedicated Servers

Our Linux semi-dedicated plans feature extensive technical documentation where you will see info on all the features that our in-house developed Hepsia hosting Control Panel offers, in addition to solutions to different questions and difficulties that you might chance upon. All configuration manuals offer comprehensive explanations, which is the reason why you will not need to worry about skipping something in case you want to export a database, for instance. The troubleshooting articles encompass different viable reasons for specific issues and the solution for each one of them, so in case you’re not able to send emails even though you have the correct SMTP server settings, for instance, you can quickly find out what the reason for this might be and recover the issue with a couple of mouse clicks in your mail client. As Hepsia offers quite a lot of features, you’ll be able to find relevant articles in each and every section. In case you would like to examine all help articles, click on the Help link, which is located in the upper right-hand corner of the window.