Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Supplying high–quality support without delay is our top priority, so that we backup each Linux shared website hosting plans plan with a 1–hour ticket resolution guarantee. Once you post a ticket or drop a message, our client help support team will do their best to present the most appropriate remedy for your issue and to give you advice in a timely fashion.

  • Top quality support service
  • A Top–quality Support Service

  • You could write to us 24x7x365 with any concern you might have to do with our offerings. We have techs on duty continuously to deliver help and support when required. You’ll be able to the ticket system or post a message anytime, or grab the phone or make use of the live chat during business hours.

  • Intuitive help center
  • An Intuitive Help Section

  • web and server hosting services has built–in a detailed information base into the Control Panel that will help you acquire beneficial step by step guidance at any time. Each area of the Control Panel features its own contextual guide area featuring a selection of how–to articles. We have also organized video lessons to provide you with a superior visual representation of just how to complete any presented process.