Support and Help Channels

  • 1 hour ticket response time
  • A 60–minutes Inquiry Resolution Warranty

  • Our group of technicians will try their best to reply to your assistance enquiries within about 1 hour. If, however, the situation you have encountered demands aid from the Admin =Team,= we’ll forward the ticket to the technician on duty and will submit a reply to inform you.

  • Top quality support service
  • Top–quality Client Help Service

  • We deliver around the clock tech assistance by using a lightning fast ticket program included in your Control Panel. You may email us anytime about any of the software applications that come pre–configured on the virtual server, such as the chosen Linux distribution, the server management panel and our custom designed Control Panel.

  • Intuitive help center
  • An Educational Help Section

  • Each part of the Control Panel that is provided cost–free with your VPS offers an inbuilt article base. You can find a number of comprehensive how to posts and a group of step–by–step video guides that illustrate all the basic site control jobs. You can get access to them by clicking the Help or Video buttons in the top right corner of each Control Panel section.